Course Description

The aims of this course is to introduce the basic concepts E-business that will anticipate and cope with dynamic change during E-Business implementation. The will enable students to familiarize on how to order items like books online and also introduce them to the basic concepts of e-payment and its risks. The concept of customer relationship management will be enhanced in this course as well as the Legal, ethical and social issues in E-business.

Course learning Outcomes

On successful completion of this module, the student will be able to :

• Differentiate between e-business and e-commerce
  
• have a detailed understanding of various computing devices used to support e-business infrastructure;
  
• Have knowledge on customer relationship management and its advantages
  
• Install simple CRM system and use it
  

Course Content

• Introduction to E-Business and E-Commerce
  
• E-Commerce Business Models
  
• Moving from E-commerce to E-business
  
• E-business plan, design, and execution
  
• Trend and Competition
  
• Constructing E-Business Architecture (CRM & SCM)
  
• Legal implication, privacy and security issues in E-business
  
• e-payments and order fulfillment
  

Course materials

• e-Business 2.0, by Ravi Kalakota, Marcia Robinson, Publisher: Addison-Wesley, Published (2000), ISBN: 0201721651
  
• Dynamic E-Business Implementation Management: How to Effectively Manage Management  Implementation, by Bennet P. Lientz, Kathryn P. Rea, Publisher: Academic Press, Hardcover, Published (2000), 314 pages, ISBN: 0124499805
  

Course Description

Trends in computer technologies; Social impact of computer technologies; Cultural impact of computer technologies; Code of Ethics; Codes of professionalism in the use of Computer and Information Technologies, Ethical impact of computer technologies. The purpose of this course to introduce the students an understanding of how the computer technologies, and Information and Communication Technologies (ICT) impact the social and cultural values of societies. Furthermore, the course introduces an understanding of ethics, code of ethics and codes of professionalism in the use of computer technologies.

Course Learning Outcomes

• On successful completion of this module, the student will be able to :
  
• Identify the major trends in computer technologies;
  
• Understand the social impact of computer technologies;
  
• Understand the cultural impact of computer technologies;
  
• Explain the foundation of ethics;
  
• Explain the code of professionalism in the use of computer technologies
  
• Understand the ethical impact of computer technologies
  

Course Content

•  Major trends in computer technologies:
  
• Social impact of Computer Technologies:
  
• Banking, Education, Health, Positive and Negative impacts of computer technologies.
  
•  Cultural impact of Computer Technologies:
  
• Code of Professionalism in the use of computer technologies:
  
• Ethical Impact of Computer Technologies
  
• Copyright laws and Intellectual Properties, Privacy, Computer Crimes, Freedom of Speech in Cyberspace.

Course reading materials

• Ethics in an Age of Information and Communication Technology by Tavani, Publisher: Wiley, Published 2003, ISBN 0471249661
  
• Ethics for the Information Age, by Michael J. Quinn, Publisher: Addison-Wesley, 2nd edition, Published 2004, ISBN 0321194349
• Gift of Fire, A: Social, Legal, and Ethical Issues for Computers and the Internet, by Sara Baase, Publisher:  Prentice Hall, Paperback, 2nd edition, Published 2002, ISBN 013008215

Course Description

Definition of OSI, Seven layers of OSI reference model and its applications, TCP/IP suite, Physical Layers (SONET/SDH, ISDN, X21), Data Link Layer (MAC, LLC), Network Layer (IP address, network address, Sub-netting, Subnet Masks), Transport Layer (TCP, UDP, RTP, XTP), Application Layer (Email, Directory Services, File Transfer, Telnet, SSH), Introduction to Network Design, LAN technologies (Ethernet, Token ring, FDDI etc.). Web server, Proxy server, mail server, Print server, DNS Server, DHCP Servers, NAT, Firewalls.

Course Learning Outcomes

On successful completion of this module, the student will be able to :

• Demonstrate an understanding of digital and analog signals and their transmission techniques
  
• Demonstrate an understanding of the coding, error control and modulation techniques in signal transmission
  
• Demonstrate an understanding of the seven layers of the OSI model and their functions
  
• Demonstrate an understanding of the network interconnecting devices and server and firewall technologies in networks
  

Content Materials

• Data transmission
  
• Analogue and digital data transmission
  
• The OSI reference model
  
•  The IEEE 802.X standard
  
• Internetwork addressing
  
• IP addressing
  
• Web servers, Proxy servers, Mail servers, Dynamic Host Configuration Protocol (DHCP) and Firewalls
•  Network Address Translation (NAT) and Domain name System (DNS)

Course Materials

• Business Data Communications, by William Stallings, Publisher: Prentice Hall, Hardcover, 5th edition, Published 2004, ISBN 0131442570
  
• Data and Computer Communications, by William Stalling Publisher: Prentice Hall, Hardcover, 7th edition, Published 2003, ISBN 0131006819
• Data Communications and Networking, by Behrouz A. Forouzan, Publisher: McGraw-Hill, Hardcover, 3rd edition, Published 2003, ISBN 0072923547