This course provides students with concepts, techniques and tools to
design, analyze and improve operational capabilities of an organization.
The course covers a broad range of application domains and industries
such as electronics, online services, sustainability, insurance, health
care, retail, fashion, automotive, manufacturing, and more. The topics
covered include: process analysis and innovation, capacity analysis,
inventory management, postponement, production control, supply chain
design, coordination, and sustainability, operational risk, quality
management, revenue management and pricing.
Enrolment options
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